North America Programs - 2025, 2026

Customer Advocacy Program

Improve Quality Standards and Drive Customer Centric Decision.

Leading organizations understand that customer advocacy drives sustainable growth. Our methodology combines Net Promoter System® with Voice of Customer frameworks and smart value chain mapping approaches led by executives who’ve built world-class customer experience programs. Partners access proven tools for customer journey mapping, loyalty analytics, and systematic feedback integration, while learning from organizations that have transformed customer relationships into competitive advantages.

Who is it for? American company founders, CEOs, and commercial or quality leaders face challenges managing customer complaints, increasing customer satisfaction, and developing customer-centric operations.

Language

Price per participant (company)

Start

English

190.000 € (one hundred and ninety thousand euro) + 19% IVA

Friday, November 7, 2025.
Friday, May 8, 2026.

Duration: 6 months, 12 bi-weekly meetings of 1.5 hours each + individual Sr. Consultant support.

Legacy Cellar Accelerator

From Vineyards to the World: Cultivate Your Legacy.

Distinguished wine producers understand that global expansion requires heritage preservation with market sophistication. Led by executives with decades of international experience in critical functional areas and in the wine and food and beverage segments, our program combines Wine Market Entry frameworks with Brand Heritage Protection methodologies. Participating companies access proven export compliance tools, distribution optimization models, and insights from successful global wine brands.

Who is it for? Founders or founding members of families willing to bring their wines to the global markets with differentiated value perception..

Language

Price per participant (company)

Start

English

130.000 € (one hundred and thirty thousand euro) + 19% IVA

Tuesday, January 13, 2026.

Duration: 6 months, 12 bi-weekly meetings of 1.5 hours each + individual Sr. Consultant support.

Germany

France

Brazil

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